Advertisement CHIEF INVESTIGATOR (GMG/SEG 4) MONTEGO BAY OFFICE Complaints and Investigations Division

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Job Summary


Reporting to the Director of Complaints, the incumbent is responsible for planning, directing and coordinating the work of the Complaints and Investigations Unit to ensure effectiveness, efficiency and integrity of case management. This includes identifying, developing and managing the complaints process, as well as ensuring that Investigators are effectively trained and are competent to execute their duties.